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Unavailabilities

Plus Feature

Unavailabilities are a Plus feature. To use this feature, you need a Plus subscription or higher.

With unavailabilities, employees can mark time periods when they cannot be scheduled for shifts. These are displayed in red on the shift plan and help planners avoid scheduling conflicts.

Employees Only

Unavailabilities can only be created by employees themselves – not by admins. This way, employees maintain control over their own availability.

Finding the Feature

As an employee, you can find unavailabilities like this:

  1. Go to Shift Plan in the main menu
  2. Open a shift plan
  3. On the right side, you'll see the Unavailabilities button
Shift plan with Unavailabilities button

Creating an Unavailability

As an employee, you can create an unavailability directly in the calendar:

  1. Click on a day in the calendar view
  2. The "Create Unavailability" dialog opens
  3. Fill in the desired fields
  4. Click Save
Dialog for creating an unavailability

Available Options

OptionDescription
DateStart and end date of the unavailability
All DayWhen enabled, the unavailability applies for the entire day (00:00 - 23:59)
Start TimeFor partial unavailability: When does the unavailability begin?
End TimeFor partial unavailability: When does the unavailability end?
NoteOptional description (max. 500 characters)
RecurringEnables the repeat function
Partial Unavailability

You don't always have to block an entire day. Disable "All Day" and specify start and end times to block only certain hours – for example, if you have a doctor's appointment in the afternoon.


Recurring Unavailabilities

For regular commitments, you can create recurring unavailabilities:

  1. Enable the "Recurring" option in the creation dialog
  2. Select the repeat pattern

Available Repeat Patterns

PatternDescriptionNumber of Entries
DailyEvery day at the same time30 entries
WeeklyEvery week on the same day12 entries
MonthlyEvery month on the same date12 entries
Example: Weekly Course

Anna attends a language course every Wednesday evening from 6:00 PM - 8:00 PM.

Configuration:

OptionValue
DayWednesday
All DayNo
Start Time6:00 PM
End Time8:00 PM
RecurringYes
RepeatWeekly

Result: 12 unavailabilities are automatically created for the next 12 weeks.

Recognizing Recurring Unavailabilities

In the calendar, you can recognize recurring unavailabilities by an orange badge with a repeat symbol.

Recurring unavailability with badge

Deleting an Unavailability

To delete an unavailability:

  1. Hover over the unavailability card in the calendar
  2. Click the delete icon (trash can)
  3. Confirm the deletion
Delete button on hover

Deleting Recurring Unavailabilities

For recurring unavailabilities, you have three options:

OptionDescription
Only this oneDeletes only this single entry, all others remain
This and futureDeletes this entry and all future ones in the series
AllDeletes the entire series (all entries)
Delete dialog for recurring unavailability
Canceling Individual Appointments

If you happen to be available for a recurring unavailability (e.g., course is canceled), select "Only this one" – this way, the remaining appointments stay in place.


Impact on Shift Planning

Unavailabilities directly affect shift planning:

In the Calendar

  • Unavailabilities are displayed as red cards
  • They are clearly distinguishable from absences (vacation, sick leave)

During Shift Assignment

When a planner tries to assign a shift to an employee who is unavailable at that time:

  • The employee is marked as not available in the dropdown
  • The assignment is still possible (warning, not a block)
Example: Conflict During Shift Assignment

Scenario: Max has an unavailability on Tuesday from 2:00 PM - 6:00 PM.

Planner tries: To schedule Max for the late shift (2:00 PM - 10:00 PM).

Result:

  • Warning appears: "Max is unavailable from 2:00 PM - 6:00 PM"
  • Planner can decide whether to proceed with the assignment anyway

Practical Examples

Example 1: Regular Doctor's Appointment

Lisa has a doctor's appointment every other Thursday from 10:00 AM - 12:00 PM.

Solution:

  • Create a weekly unavailability for Thursday 10:00 AM - 12:00 PM
  • Manually delete the entries where no appointment takes place

Effects:

  • Planners automatically see that Lisa cannot be scheduled Thursday mornings
  • No morning shift assignment without warning possible
Example 2: Side Job

Tom works at another job every Saturday.

Solution:

  • Create a weekly all-day unavailability for Saturday

Effects:

  • Saturdays are automatically marked as unavailable
  • Planned 12 weeks in advance
Example 3: One-time Appointment

Sarah has a car inspection on March 15th (whole day).

Solution:

  • Create a one-time all-day unavailability for March 15th
  • Don't enable recurring

Effects:

  • Only this single day is blocked

Frequently Asked Questions

Can admins create unavailabilities for me?

No, unavailabilities can only be created by employees themselves. This way, you maintain control over your availability. However, admins can see your unavailabilities in the calendar.

What's the difference between an unavailability and an absence?

AspectUnavailabilityAbsence (Vacation, Sick Leave)
Created byEmployee themselvesAdmin or employee (with approval)
ApprovalNone requiredFor vacation: Approval needed
Calendar colorRedDepends on type (e.g., green for vacation)
Effect on leave balanceNoneVacation days are deducted
RepeatableYesNo

How far in advance are recurring unavailabilities created?

  • Daily: 30 days in advance
  • Weekly: 12 weeks in advance
  • Monthly: 12 months in advance

Can I edit a single recurring unavailability?

Currently, you can only delete individual entries, not edit them. To change the time, delete the entry and create a new one.

What happens if I'm scheduled despite an unavailability?

The shift will still be displayed. Unavailabilities are warnings for planners, not hard blocks. Talk to your planner if there's a conflict.


Summary

AspectDescription
Who can createOnly employees (not admins)
RepetitionsDaily (30x), Weekly (12x), Monthly (12x)
Time optionsAll day or with start/end time
VisibilityVisible to all planners in the calendar
Shift planningWarnings for conflicts, no hard blocks
DeletingSingle, future, or all (for series)
Recommendation

Use unavailabilities for regular personal commitments such as courses, side jobs, or fixed appointments. This way, planners can plan with your actual availability from the start – and you don't have to communicate every week.