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Notifications

medishift keeps you informed about important events via push notifications — directly on your smartphone.

What notifications are available?​

EventDescription
Shift publishedYou are notified when new shifts are published
Replacement requestA colleague is looking for a substitute for their shift
Shift taken overSomeone has taken over your shift (replacement request)
Absence requestYour leave request has been approved or rejected

Setting up push notifications​

To receive push notifications, you need the medishift mobile app on your smartphone.

iOS (iPhone / iPad)​

  1. Open your device's Settings
  2. Scroll down and tap medishift
  3. Tap Notifications
  4. Enable Allow Notifications
Tip

Make sure Sounds and Banners are also enabled so you don't miss any notifications.

Android​

  1. Open your device's Settings
  2. Tap Apps (or Apps & Notifications)
  3. Find and tap medishift
  4. Tap Notifications
  5. Enable Show notifications

Not receiving push notifications?​

If you're not receiving push notifications, work through this checklist:

1. Check system permissions​

The most common cause: medishift doesn't have permission to send you notifications.

  • iPhone/iPad: Settings → medishift → Notifications → Allow Notifications must be enabled
  • Android: Settings → Apps → medishift → Notifications → Show notifications must be enabled
Important

Without this system permission, medishift cannot send you push notifications — even if notifications are enabled within the app.

2. Check in-app settings​

You can also enable and disable notifications within the medishift app:

  1. Open the medishift app
  2. Go to Settings → Notifications
  3. Check that the desired categories are enabled

3. Check "Do Not Disturb" mode​

If your device is in Do Not Disturb or Focus mode, notifications will be suppressed.

  • iPhone/iPad: Open Control Center → check Focus icon
  • Android: Open Quick Settings → check "Do Not Disturb"

4. Update the app​

Make sure you're using the latest version of the medishift app:

  • iPhone/iPad: Open App Store → Profile → check for updates
  • Android: Open Play Store → Profile → Manage apps → check for updates

5. Check internet connection​

Push notifications require an active internet connection (Wi-Fi or mobile data).

Managing notifications​

You can choose which notifications you want to receive in the medishift app:

  1. Open the medishift app
  2. Go to Settings → Notifications
  3. Enable or disable individual categories as needed
Note

Some notifications (e.g. for replacement requests) can also be enabled or disabled by the planner at the organization level.

Frequently asked questions​

Do I also receive notifications by email?​

Currently, medishift sends notifications exclusively as push notifications via the mobile app.

Can I disable notifications for specific times?​

You can use your device's Do Not Disturb mode to mute notifications at certain times (e.g. at night).

I've checked everything and still don't receive notifications​

Try the following steps:

  1. Sign out of the medishift app and sign back in
  2. Uninstall the app and reinstall it
  3. Contact us at support@medishift.ch — we're happy to help